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justin h.2's avatar
justin h.2
Explorer | Level 4
7 months ago

When I access the app's settings, it won't allow me to switch my files to "available offline".

when i go into settings/preferences/sync...it has 'online only' enabled now by default and it will not allow me to select the 'available offline' option i click on it and nothing happens, ive tried...
Account Settings
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey justin h.2, let's jump right into this! 

I'd like to check the version of the app that you're using. Could you try hovering your mouse over the little Dropbox icon on your menu/task bar, next to your WiFi and let me know? 

Also, do you have any screenshots of the behavior that you mentioned? 

Keep me posted, and we'll take it from there!

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