Forum Discussion

TitoritoTito's avatar
TitoritoTito
Explorer | Level 3
3 years ago

When I try to open my files within the Dropbox folder, Explorer crashes. I'm on Windows.

Hi there, First I introduce myself, I am Roberto from Spain, it is a pleasure to be here with you. I have never had any problem with the desktop version of Dropbox, but recently it is impossible t...
desktop
windows
TitoritoTito's avatar
TitoritoTito
Explorer | Level 3
3 years ago

Hi Nancy, you are more than welcome.

 

I have tried both fix options and still have the same problem. It is not possible to open a file from Windows Explorer, it is always thinking with a little circle as a pointer. I can open them from the latest file changes by clicking on the Dropbox tray icon and I can even browse the photos using Xnview which is my default image viewer.

Thank you very much for the help, I think we have tried almost everything, right? he he

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for giving that a go, TitoritoTito!

 

I've gone ahead and logged a ticket for you. Please reply back to me, when you have some free time.

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