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pheyblom's avatar
pheyblom
New member | Level 2
3 months ago

Why am I not eligible for File Provider?

Application Affected Dropbox file management, file provider not eligible  Device Apple MacBook Air M2 Operating System/Browser (if using the web) macOS15.6.1 (24G90) Dropbox App Version (if usi...
Apple
desktop
dropbox business
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi there, pheyblom​, welcome to our Community! 

How many files do you currently have in your Dropbox folder in Finder, including any online-only files? You can always check by looking at the folder's properties, or by clicking "Get info".

Since you mentioned that you're part of a team, is it possible that your admin has disabled the migration? If that’s not the case, I’d like a screenshot of what you see under your "Sync" tab of your app’s preferences.

Keep me posted, and we'll take it from there!

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