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Forum Discussion
parmarTS
2 years agoNew member | Level 2
Why does navigating with arrow keys slow down drastically in my Dropbox folder after an update?
I have noticed that navigating with arrows keys in dropbox folder slows down after an update. If I uninstall dropbox then everything returns to normal. When I again install dropbox, the problem ret...
Nancy
Dropbox Community Moderator
2 years agoSorry to hear this happens, parmarTS. Let’s have a look together.
First off, what’s the OS version of your computer? How about the current app version and syncing status of your Dropbox app?
Do you remember after which update you started facing this issue approximately?
Does it persist if you click on your files to select them, instead of using the arrow keys?
Let me know.
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