Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
bmallon
7 years agoCollaborator | Level 10
Why is the Dropbox desktop app running so slowly?
Why is Dropbox smart sync terribly slow? I have 1GB/sec up and down for speed, with a hard connection into an iMac Pro and it takes forever for large files to download when I switch them from online ...
- 7 years ago
Hey there bmallon - sorry to hear about this.
First of all, note that the Dropbox servers do not set caps on the upload/download speeds from the Desktop client, but file sync is a complicated process that includes more than just the transfer of the data. Bear in mind that each file is divided and compressed into hashed components, transferred via secure data transfer, and then encrypted and stored on our servers.
Now, to have a better look into this, can you let me know your app's status at the moment? Also, can you change your bandwidth settings to boost the syncing process?
Another source that could be helpful is the following Help Center article (especially step 7 about symlinks): https://www.dropbox.com/help/desktop-web/high-cpu-usage
Let me know of any updates!
brvoltz
6 years agoExplorer | Level 4
I'm having the same issue, the sync with dropbox is very slow compared to other file movement... Dropbox you have an issue.. it is clear...
vitalsine
6 years agoExplorer | Level 4
What is going on here? I haven't experienced this before, but today my dropbox is only downloading at 1-3mb/s?! This is aboslute garbage. It's a 160gb file and I need to have it in the next hour and a half, it's telling me it's going to take 2 days! I am on a 300mbps connection, this is atrocious.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!