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Diederick1's avatar
Diederick1
Explorer | Level 4
4 years ago
Solved

Windows 11 - device not supported message

After upgrading to Windows 11, dropbox constantly consumed a lot of energy (taskmanager). I uninstalled dropbox and installed the Dropbox S-mode app by mistake. I also uninstalled this. Then I down...
desktop
Setting up the apps
sync
windows
  • Nancy's avatar
    Nancy
    4 years ago

    Hey Diederick1, I hope you’re doing well. 

     

    Is there any chance that Dropbox is running in compatibility mode perhaps? 

     

    You can check that by right clicking on the Dropbox app and going to its properties. 

     

    Let me know what you find!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Diederick1, I hope you’re doing well. 

 

Is there any chance that Dropbox is running in compatibility mode perhaps? 

 

You can check that by right clicking on the Dropbox app and going to its properties. 

 

Let me know what you find!

Diederick1's avatar
Diederick1
Explorer | Level 4
4 years ago

Thanks Nancy,

Three times is right.

Windows architecture is sometimes hide and seek. We won again! 😁

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    That’s excellent news, Diederick1! I’m really happy to hear that. 

     

    If you need something else, I’ll be around the forum. 

     

    I hope you have a great rest of the week!

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