Forum Discussion

PapaPete's avatar
PapaPete
Explorer | Level 3
9 months ago

Windows app keeps folders of older client versions, can I remove them?

I just discovered that the Dropbox Windows App is not a good app-space manager. On one computer: c:\Program Files (x86)\Dropbox\ contains SEVEN old client versions, using over 2.6GB of storage!...
desktop
Install
windows
SaraBequette's avatar
SaraBequette
Helpful | Level 5
6 months ago

Hello Megan​,

I don't see a way to include a screenshot, but I'll type the folders I'm seeing:

Folder 1: Client
Date modified: 7/1/2025
Date created: 5/15/2025
File size: 535MB
[Note: even though the parent folder doesn't list one, the internal folder number is "228.3.5456"]

Folder 2: Client_195.3.4954
Date modified: 3/15/2024
Date created: 3/15/2024
File size: 471MB

Folder 3: Client_212.3.5673
Date modified: 11/5/2024
Date created: 11/5/2024
File size: 493MB

Folder 4: Client_212.3.5724
Date modified: 11/13/2024
Date created: 11/13/2024
File size: 493MB

Folder 5: Client_217.3.4243
Date modified: 1/24/2025
Date created: 1/24/2025
File size: 521MB

It looks like each of the Client folders contain the same:
Content Folder 1: XXX.X.XXXX (Client number from parent folder)
Content Folder 2: PackageAssets
Dropbox.exe
Dropbox.VisualElements.Manifest.xml
DropboxExt.80.0.dll
DropboxExt64.80.0.dll
DropboxUninstaller.exe
qt.conf
resources.pri

Then there's the (I'm assuming) typical "Crash Reports", "Temp", and "Update" folders.

Hope that helps!


Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey SaraBequette, thanks for all that info! 

Based on everything you've provided, it looks like "Folder 1" is linked to the Dropbox app's latest beta version (228.3.5456). 

You can remove any older ones that you might not need, but keep the first one to ensure the app's best configuration.

If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • SaraBequette's avatar
    SaraBequette
    Helpful | Level 5
    6 months ago

    Perfect, thank you so much!

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      My pleasure, SaraBequette! 😇

      Have a great week ahead, thank you! 

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