Forum Discussion

SeanOel's avatar
SeanOel
New member | Level 2
27 days ago

Are Boxifier installs still working?

Greets! I know this isn't Boxifier support, but just curious if any other Boxifier users installs are still working? Posts to their forum have to be admin-approved (which isn't happening) and any hel...
Third Party Integrations
Razvan Boxifier's avatar
Razvan Boxifier
Collaborator | Level 10
26 days ago

Hi everyone, Razvan from Boxifier here.

Thanks so much,Dell_Dropbox​ , for the tag, and thank you,SeanOel​ , for raising the question.

Just to confirm: Boxifier installations are still working. We’ve seen some compatibility issues for some users with the latest Dropbox sync engine that uses the Cloud Files API, and our team has been working to address those. The Boxifier forum does have its quirks, so the most reliable way to reach us is still via email or the helpdesk.

We also had a short delay in support response times last week due to a higher-than-usual volume of requests, but we’re now working through everything and getting back on track.

Sean, your ticket has now been answered, and the team is actively taking care of it from here.

Thanks again for your patience and for checking in!

Razvan from Boxifier

Wrangler's avatar
Wrangler
Helpful | Level 6
23 days ago

Hi Razvan,

I’m delighted to see a living person from Boxifier! I genuinely thought the app and the team had gone extinct. Your app was fantastic when it worked, though that feels like ages ago!

The Help Centre at Zendesk hasn’t replied in three months, so it’s a real joy to see you—the last man standing! 😊

Please take this as both a compliment and a kind request to respond via Zendesk or email.

Wishing you the best of luck in the never-ending battle with Dropbox updates.

Warm regards from a long-time Boxifier fan,
Roman

  • mikeshick's avatar
    mikeshick
    Helpful | Level 6
    17 days ago

    Razvan Boxifier​

    Asking here because I too have reached out to Boxifier, though I haven't waited long compared to some.  Forums don't seem active there.  

    I am looking at managing a dataset for nearly 5TB...  1TB on an SSD drive and 4 on a Platter.  the 4TB on the Platter is mostly storage and files will not change too frequently. 

    How well will Boxifier handle that size of dataset?

    I have a business account.  Does that mean I need a business license for Boxifier?  I am only using this for a couple of computers, one user account.

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