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Forum Discussion
SeanOel
27 days agoNew member | Level 2
Are Boxifier installs still working?
Greets! I know this isn't Boxifier support, but just curious if any other Boxifier users installs are still working? Posts to their forum have to be admin-approved (which isn't happening) and any hel...
Razvan Boxifier
26 days agoCollaborator | Level 10
Hi everyone, Razvan from Boxifier here.
Thanks so much,Dell_Dropbox , for the tag, and thank you,SeanOel , for raising the question.
Just to confirm: Boxifier installations are still working. We’ve seen some compatibility issues for some users with the latest Dropbox sync engine that uses the Cloud Files API, and our team has been working to address those. The Boxifier forum does have its quirks, so the most reliable way to reach us is still via email or the helpdesk.
We also had a short delay in support response times last week due to a higher-than-usual volume of requests, but we’re now working through everything and getting back on track.
Sean, your ticket has now been answered, and the team is actively taking care of it from here.
Thanks again for your patience and for checking in!
Razvan from Boxifier
SeanOel
13 days agoNew member | Level 2
Thanks for the response, but until I see otherwise, Boxifier seems as good as dead; it is certainly absent any reasonable level of support. The forums are utterly useless because nothing ever gets approved for post. And my ticket has been responded to once a week, and then only if I actually harass them to give me one. My issue, now several weeks old, remains.
- mikeshick13 days agoHelpful | Level 6
That's the impression I'm getting too. Dropbox Customer Support for business is already bad enough, adding another layer of horrible doesn't sound like a good formula.
Anyone have other leads to accomplish the multiple data source syncing?
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