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Forum Discussion
Are Boxifier installs still working?
Greets! I know this isn't Boxifier support, but just curious if any other Boxifier users installs are still working? Posts to their forum have to be admin-approved (which isn't happening) and any hel...
Dear Razvan Boxifier , I've been in touch with Christine of your team quote often. However, there seems to be very little progress on the Cloud API support front. An update that should fix the missing sync icons was announced by Christine to drop within a week; that was a month ago,
In the meantime, issues between Dropbox and Boxifier seem to be mounting. The weekly full sync of my Boxified content is one of the major issues, the missing sync icons for Boxified content is a minor annoyance by comparison.
The latest (as of today) is that Dropbox doesn't start at all any more. This morning, Dropbox was again needlessly syncing my full NAS, and Boxifier reported 'Boxifier is not running'. And after a reboot to reset the configuration, Dropbox refuses to launch, and Boxifier reports 'Dropbox is not running'.
I think you as a team need to get in front of this, and actively communicate with your users about this. That the Cloud API change @ Dropbox causes compatibility issues is one thing; that you're taking forever to fix the issues, while remaining entirely silent, is worse. If you want to minimize customer loss as a result of this situation, set aside some time to keep your users informed. That will cause delay in the fixing, no doubt, but it will be worth it in terms of user retention.
Sending this to Support as well.
Dear florismk
I had encountered the same problem with Dropbox not starting.
I installed an older version (238.4.6075), and the issue is now resolved.
Boxifier is unique both for its invaluable ability to sync any folder and for its inexplicable aversion to communicating with clients.
Yeah, Wrangler : The Boxifier team recommended I downgrade Dropbox as well (I've had nothing but positive experiences communicating with their team over the years). But downgrading the primary app while I wait for Boxifier to catch up with them, only makes sense to me when there is a clear expectation of when they finally deliver a compatible version.
It's been three months since the Cloud API update @ Dropbox dropped on my system, and while I have no doubt that the entire Boxifier team is doing their utmost to create a compatible version, there's a limit to how long I am willing to wait.
So for now, after years and years of happily using Boxifier and even evangelizing about it, I've abandoned Boxifier. My Synology NAS is now syncing directly to Dropbox. If and when I hear that Boxifier has managed to create a compatible version, I'll reconsider.
Although it is none of my business, I'd dare to ask.
Why do you need Dropbox if you use NAS? Imho, they provide the same function: access to the files online.
I'm just contemplating on my options if Boxifier stops working.
Best!I'm not comfortable exposing my NAS files to the internet (except to sync with Dropbox), and appreciate the convenience of accessing my Dropbox through their apps. Also, I want both because I want at least two copies of my files to exist in separate locations.
I would have done the same thing, but I have too many files to work properly with my NAS and Dropbox. And though I've loved my NAS, their business support is so awful that I didn't want to rely on them for it to work. Nothing they ever told me during support for file sharing was reliable, and at best, they might respond once every 24 hours.
Turns out Dropbox support for business accounts is no better, and issues I've had in the past 4 years have sometimes taken 3 or 4 weeks to resolve.
What model Synogy are you using and how many files do you sync locally on the NAS?
I've some 30K files, for 120GB of data. Initial sync took a while, until I came to my senses and repurposed my Boxifier folder as cloud version of the NAS. Then it proceeded fairly quickly, couple of hours at most.
