Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Sam Toor's avatar
Sam Toor
Helpful | Level 6
2 years ago
Solved

Auto backup not working on my windows pc

Hi, I just bought a Seagate HDD and I wanted to backup on dropbox. it has unlimited storage offer but when I connect, its stuck on 0%. Its 11am here and the backup should start 10:21am as activated. further it dont allow me to click BACKUP NOW. Whats the issue? Please help me find a solution.
 

Dropbox Backup
  • Sam Toor's avatar
    Sam Toor
    2 years ago

    Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup. 

14 Replies

Replies have been turned off for this discussion
Show More
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Sam Toor, is the Dropbox application syncing files as normal otherwise (apart from the backup of the drive)?

     

    If you hover over the Dropbox icon in your system tray, what do you see?

  • Sam Toor's avatar
    Sam Toor
    Helpful | Level 6
    2 years ago
    Yes, I have hover to the hdd.

    It says, 0 bytes of 1.01 TB backed up, 0% complete.


    It was earlier less then 1Tb before. It seems it’s backing up but why it’s showing 0% complete ?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Sam, happy Monday!

     

    Is the backup status still the same today?

  • Sam Toor's avatar
    Sam Toor
    Helpful | Level 6
    2 years ago

    Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!