Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Brother Printer Integration stopped working May 1st, 2024
I have 4 Brother Printers. 3 - MFC - L2750DW and 1 - MFC - L2740DW that as of May 1st receive an error when uploading scanned documents to the assigned dropbox folder. I have created new credentials and everything worked, including picking the dropbox folder. But still fails at upload.
This worked flawlessly for the past 3 years. The last time this happened was 2021.
I see another post regarding similar issue happening with Epson printers as well. It appears the certificate / token that dropbox issued for this service has expired.
Anyone else experiencing this?
Any work arounds?
Received notice from Brother today stating problem has been resolved. I tested and confirmed the integration is working again!
28 Replies
Replies have been turned off for this discussion
- Passwords and multi-factor authentication: We’ve expired your password and logged you out of any devices you had connected to Dropbox Sign to further protect your account. The next time you log in to your Sign account, you’ll be sent an email to reset your password. Customers who use an authenticator app for multi-factor authentication should reset it as soon as possible. Please delete your existing entry and then reset it. If you use SMS you do not need to take any action.
It is a Dropbox issue related to the recent hack. They shut off integrations I think and haven't updated all the third party companies. We're all down.
Same issue here with a brother ads-1500W.
- Yes, I am discovering the same issue with my MFC-L2740DW. Still this issue has not been resolved.
There may be hope. They are reporting on the Epson thread that the issue has been resolved for them.
Unfortunately I just tested and still getting the Server Error 5 on the L2740DWBrother just acknowledged my support ticket from Monday. I tried calling last week but didn't get anywhere. I also directed them to this thread for more detail.
I think I am having this same problem. Used to be able to scan directly from my MFC-J5320DW directly to a folder in Dropbox-folder. This was very handsome, but now I get "Server error 05".
Is google drive or any other web-services still good and up running?
- Rich
Super User II
peranda wrote:
Used to be able to scan directly from my MFC-J5320DW directly to a folder in Dropbox-folder.
Brother likely needs to resolve this from their end. The same thing happened with Epson devices at the same time, and Epson had to make changes on their side to resolve it.
I'd suggest reaching out to Brother, like the user above did, and let them know you're having a problem with the Dropbox integration. The more reports they receive, the faster they're likely to investigate the issue.
I agree with you.
Now I'm configuring everything to work with GOOGLE DRIVE as it works fine.
Sorry DROPBOX. I'm gone.Yep, i'm having the same issue as well with my Brother printer. I only get this yellow strip on the screen though, it's really annoying as i don't even get any error message.
From these posts, i don't know if it's Dropbox or Brother but i hope someone gets their act together.
I may have to do like a post here mentions and move to google drive as well.
