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Forum Discussion
Mr Groovyblues
2 years agoHelpful | Level 6
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- 2 years agoThank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
Jay
Dropbox Community Moderator
2 years agoHI Mr Groovyblues, could you try disconnecting the Excel app from your account on this page, and try opening an Excel file on the mobile app again?
Mr Groovyblues
2 years agoHelpful | Level 6
Hi folks. Thanks for all the help so far but it still isn’t working. It is always trying to get me to link to Office Integration and when I click Allow it doesn’t change anything.
On the page you linked, I disconnected Excel and Dropbox Integration but no joy. When I click on an excel file in Dropbox it opens as a preview in Dropbox, but it won’t open in Excel. When I try to open it via the Excel app nothing happens at all.
I now cannot find Excel in the Dropbox App Store, only Office and Office 365.
On the page you linked, I disconnected Excel and Dropbox Integration but no joy. When I click on an excel file in Dropbox it opens as a preview in Dropbox, but it won’t open in Excel. When I try to open it via the Excel app nothing happens at all.
I now cannot find Excel in the Dropbox App Store, only Office and Office 365.
- Mr Groovyblues2 years agoHelpful | Level 6Seeing as there seems to be something about Office Integration, I note is settings there is something about Native File Integration. Should I do that? But it says I will lose files so that is something I defo so NOT want to do in my opinion, unless you all think that is ok and the problem.
- Jay2 years ago
Dropbox Community Moderator
Could you clarify what you mean by the native files integration? A screenshot of this would help greatly.
- Mr Groovyblues2 years agoHelpful | Level 6I can’t put the screen shot here, for some reason, but I decided to try it anyway. No change.
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