Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Mr Groovyblues
2 years agoHelpful | Level 6
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- 2 years agoThank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
Mr Groovyblues
2 years agoHelpful | Level 6
I have now made some progress. I reset the Excel app. I then tried to open an excel file from one of my two dropboxes (a hotmail email account dropbox) and after asking me to sign to excel (using a hotmail email) it has worked fine!!!!
I then logged out of that dropbox and logged into my other one (a BT internet email) and clicked through an Excel file and it wouldn’t work.
So my thoughts are now A) whether it now won’t work if more than one dropbox linked to an Excel app, or B) whether I have different settings between the two dropbox accounts.
I then logged out of that dropbox and logged into my other one (a BT internet email) and clicked through an Excel file and it wouldn’t work.
So my thoughts are now A) whether it now won’t work if more than one dropbox linked to an Excel app, or B) whether I have different settings between the two dropbox accounts.
Nancy
Dropbox Community Moderator
2 years agoMr Groovyblues, after logging in to your Dropbox account with your BT email address again, did you also link your Excel app to the same email?
When checking your Storage Account on the Excel app, how many Dropbox accounts do you see linked?
- Mr Groovyblues2 years agoHelpful | Level 6Hi. At present I only have my Hotmail Dropbox linked to my Excel app. This way I can open my Excel sheets in that dropbox. As soon as I add the BT dropbox to the Excel app it all goes wrong.
- Robot772 years agoNew member | Level 2
Any progress on this issue? I've also experienced it for the last few weeks.
Thanks.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!