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Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- Thank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
I have now made some progress. I reset the Excel app. I then tried to open an excel file from one of my two dropboxes (a hotmail email account dropbox) and after asking me to sign to excel (using a hotmail email) it has worked fine!!!!
I then logged out of that dropbox and logged into my other one (a BT internet email) and clicked through an Excel file and it wouldn’t work.
So my thoughts are now A) whether it now won’t work if more than one dropbox linked to an Excel app, or B) whether I have different settings between the two dropbox accounts.
I then logged out of that dropbox and logged into my other one (a BT internet email) and clicked through an Excel file and it wouldn’t work.
So my thoughts are now A) whether it now won’t work if more than one dropbox linked to an Excel app, or B) whether I have different settings between the two dropbox accounts.
@Mr Groovyblues I don't know if it will help any, but:
I've had glitchiness when I try opening Excel files from inside the Dropbox app. When I use the Excel app and navigate to Dropbox to open, I never have problems.
Just my two cents 🙂
- All 2 cents add up to the dollar!!
Thanks for the input. There is clearly something not quite the same as before. - I tried having both my dropboxes as storage locations in my Excel app. That prevented any files in both dropboxes opening in Excel whether trying via Excel App or Dropbox app.
A question - my Excel account is in my Hotmail name and the only Dropbox that works with the Excel app is my Hotmail address Dropbox. Could it be that the Dropbox and Excel account have to have the same email address? - Nancy
Dropbox Community Moderator
Mr Groovyblues, when linking your BT Dropbox account to Excel, are you doing this while the Hotmail account is still connected?
Are you having issues even when the BT account is the only one linked to Excel?
- Hi. I’ve tried both ways and yes I do have the same issues when only connecting the BT mail Dropbox app to the Excel app.
All of this works fine off a desktop or laptop, but not on my phone. - Megan
Hey Mr Groovyblues!
I just checked with our team, and it seems there is an ongoing issue that we're aware of and tracking at the moment.
I'll make sure to update this thread once the issue has been resolved. Thanks!
- A-ha!!! Thank you! I’m pleased (in an odd way) that its a real problem and not just me being stupid. I await developments.
I ask Microsoft für this … They know the problem…. But a little workaround that helps…. Use Microsoft 365 (Office) App and it works… Word App to, But not the Excel App
I’m having the same problem. I have used my iPad Pro for working in excel docs for years (from dropbox) and now it is not working. Any progress on a solution for this?
Use the Microsoft 365 IOS App
- I have that app, butI cannot open existing excel files from DB. I can only Create new ones. How do I open existing?
I have the same problem on my iPad, but not on smartphone that works on Android, so maybe the problem is Apple, (again) 🙄
