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Forum Discussion
Mr Groovyblues
2 years agoHelpful | Level 6
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- 2 years agoThank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
Nancy
Dropbox Community Moderator
2 years agoMr Groovyblues, when linking your BT Dropbox account to Excel, are you doing this while the Hotmail account is still connected?
Are you having issues even when the BT account is the only one linked to Excel?
Mr Groovyblues
2 years agoHelpful | Level 6
Hi. I’ve tried both ways and yes I do have the same issues when only connecting the BT mail Dropbox app to the Excel app.
All of this works fine off a desktop or laptop, but not on my phone.
All of this works fine off a desktop or laptop, but not on my phone.
- Megan2 years ago
Dropbox Community Moderator
Hey Mr Groovyblues!
I just checked with our team, and it seems there is an ongoing issue that we're aware of and tracking at the moment.
I'll make sure to update this thread once the issue has been resolved. Thanks!
- Mr Groovyblues2 years agoHelpful | Level 6A-ha!!! Thank you! I’m pleased (in an odd way) that its a real problem and not just me being stupid. I await developments.
- Olli Su2 years agoExplorer | Level 3
I ask Microsoft für this … They know the problem…. But a little workaround that helps…. Use Microsoft 365 (Office) App and it works… Word App to, But not the Excel App
- Ronel20202 years agoNew member | Level 2
I’m having the same problem. I have used my iPad Pro for working in excel docs for years (from dropbox) and now it is not working. Any progress on a solution for this?
- Olli Su2 years agoExplorer | Level 3
Use the Microsoft 365 IOS App
- Mr Groovyblues2 years agoHelpful | Level 6I have that app, butI cannot open existing excel files from DB. I can only Create new ones. How do I open existing?
- stefaan_19732 years agoNew member | Level 2
I have the same problem on my iPad, but not on smartphone that works on Android, so maybe the problem is Apple, (again) 🙄
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