Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Mr Groovyblues
1 year agoHelpful | Level 6
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit t...
- 1 year agoThank you.
In the meantime I have worked out how to use the OFFICE 365 app which was suggested by a previous user.
Open the 365app, press on the top left corner (your icon) of the screen, a menu comes in, click the “storage accounts”, choose which dropbox you want and then which Excel sheet. It opens for editing in Excel.
Megan
Dropbox Community Moderator
1 year agoHey Mr Groovyblues!
I just checked with our team, and it seems there is an ongoing issue that we're aware of and tracking at the moment.
I'll make sure to update this thread once the issue has been resolved. Thanks!
Mr Groovyblues
1 year agoHelpful | Level 6
A-ha!!! Thank you! I’m pleased (in an odd way) that its a real problem and not just me being stupid. I await developments.
- Olli Su1 year agoExplorer | Level 3
I ask Microsoft für this … They know the problem…. But a little workaround that helps…. Use Microsoft 365 (Office) App and it works… Word App to, But not the Excel App
- Ronel20201 year agoNew member | Level 2
I’m having the same problem. I have used my iPad Pro for working in excel docs for years (from dropbox) and now it is not working. Any progress on a solution for this?
- Olli Su1 year agoExplorer | Level 3
Use the Microsoft 365 IOS App
- Mr Groovyblues1 year agoHelpful | Level 6I have that app, butI cannot open existing excel files from DB. I can only Create new ones. How do I open existing?
- stefaan_19731 year agoNew member | Level 2
I have the same problem on my iPad, but not on smartphone that works on Android, so maybe the problem is Apple, (again) 🙄
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!