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Can't log into app with Google
I'm attempting to get my dropbox desktop app set up on a Windows 10 machine. When I click the Sign in with Google button it opens my browser (Chrome 58.0.3029.110) which takes me to a page that says...
Rich
Super User II
Super User IIYou should still be able to log in with the email address and password for your account.
That worked, thanks! At the same time, I'll wait to mark this as solved and see if the dropbox folks have noticed any issue with doing the regular google authentication.
- Jane
Dropbox Staff
Hey
Just following-up, since this issue hasn't been reported by other users, though I'll sure keep an eye for any incidents, much appreciated!
If there's anything else I could do for you, please let me know in your reply.
- Rich's answer did help me log in, however not "with google" as I was asking in the suggestion. I definitely appreciate his answer helping me get logged in (which is why I gave him Kudos). However, these are two separate methods of logging in and this could be a real issue either with the Dropbox Windows application or some configuration the user needs to do in order to successfully login with Google authentication. Please don't accept answers as solutions in my thread for me.
I have this exact issue a couple of years later, so something is up.
- Rich
TomasForsman wrote:
I have this exact issue a couple of years later, so something is up.
Nothing is up. The feature works just fine (I just tested it successfully). If you're unable to sign-in with Google, you'll want to open a ticket with Support as it may be something specific to your account or your system. A first step would be to clear your browser's cache/browsing history and try again, or try another browser.
