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Forum Discussion
Solved
Can't open select Google docs or sheets
Hello,
I've been using Dropbox Business integrated with Google Workspaces for over a year. While the integration between Google and Dropbox can be glitchy, my team appreciates the ability to st...
- Hi all - thanks for your reports and patience while we were investigating this.
As our status page reports, this should be resolved now.
Let us know if you're still noticing any errors!
Walter
Dropbox Community Moderator
Dropbox Community Moderator
Walter It seems to be happening when working in many different Dropbox-created Google files. Most are not very large -- spreadsheets with one or two tabs.
- WalterThanks for clarifying that for me sustainingfarmers
If clearing the browser's cache or trying another browser doesn't help improve matters, would you like me to reach out via email to have a further look internally? Walter I have tried clearing my browser's cache and that doesn't make a difference. I haven't had time to test another browser yet while working in Google docs, but I'll try today or tomorrow. I typically prefer to work in Google Chrome, which is where I'm experiencing the freezing problem now.
It would be great if you could reach out via email to have a further look. It sounds like others are experiencing the same issue, so I'm guessing it's not just an issue on my end, though.
- WalterHey PatriciaBB & sustainingfarmers - thanks for your updates.
If the freezing issue persists, could I reach out via email to have a further look internally? Walter It would be great if you'd reach out via email. What's the best way to facilitate that?
I'm experiencing the freezing issue again now.
- WalterNo worries sustainingfarmers - you've got
Whenever you get the chance, please have a look at your inbox and we'll take it from there.
