Forum Discussion

karliwalti's avatar
karliwalti
Explorer | Level 3
30 days ago

Data loss: Boxcryptor classic files no longer readable

Integration Affected Boxcryptor classic 1.7.1 Device irrelevant Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue Dro...
null
desktop
File access
sync
windows
PaulCunningham's avatar
PaulCunningham
New member | Level 2
27 days ago

Hi Megan,

Dropbox 237.4.5655
Up to date

If I go directly to Dropbox\Boxcryptor.bc I see I see a Status column with a green tick / circle icon on some files I would like to see. The file opens but it's obviously encrypted so I see junk.

If I map the folder in BoxCrypter Classic 1.7 (e.g. Z:\), I see the same files, no Status column, no icons (I can add a Status columns to the folder view but there are no icons).

I don't see a "Log out" option in the app (I do see Quit)

Kind regards,
Paul

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