Forum Discussion

AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Solved

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    8 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    8 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

Willie's avatar
Willie
New member | Level 2
9 years ago
It's independent from the settings. This screenshot was taken after 6 hours with disabled camera upload. And no workload on my dropbox. If i enable the camera upload it's a littel more worth 17% or 18% i mean.
megawhite's avatar
megawhite
Collaborator | Level 9
9 years ago

I too can confirm the battery sucking continues even with camera uploads off and zero dropbox file activity.  Yesterday my phone reports 15% as per the attached screenshots.

 

Can the developers repro the issue?  Feel free to put me in direct contact, as a developer myself I am willing to help any way I can as I just want to see this issue fixed.

 

People are noticing their phone battery being sucked and after a dig find it's due to Dropbox.  This problem needs to be given some serious focus, it must be affecting millions of users.

 

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