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AudaxAndy's avatar
AudaxAndy
New member | Level 2
2 years ago
Solved

Dropbox on iPad not syncing fully to Morpolio Trace app

On my ipad, Dropbox is working well but not fully synching to Morpholio Trace.  Has anyone encounters and then solved this issue?
Mobile
Tablet
Third Party Integrations
  • AudaxAndy's avatar
    AudaxAndy
    2 years ago

    Hannah, I deleted and then reinstalled DB.  And made the file available off-line.  AND it now works! Thanks.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there, AudaxAndy, thanks for reaching out to the Dropbox Community.

 

We don't have that much info on this, since we don't have an official integration with this app, but let's see what we can find.

 

Have you tried disconnecting this app from Dropbox or vice versa and then reconnecting it, to see if it helps?

 

Uninstalling and reinstalling both apps might help as well.

 

Let me know how it goes!

  • AudaxAndy's avatar
    AudaxAndy
    New member | Level 2
    2 years ago

    Hannah, I deleted and then reinstalled DB.  And made the file available off-line.  AND it now works! Thanks.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Happy to hear that, AudaxAndy!

       

      If you need anything else, let us know.

       

      Have an awesome day!

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