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SirLothar's avatar
SirLothar
Helpful | Level 5
3 years ago

Dropbox Paper has gone all weird

Anyone else had Dropbox paper go weird on them?   Logged in and suddenly all the folder system and gone, I had no files showing on the main tab - and all paper files have been migrated into a documen...
Dropbox Paper
Error Messages
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi SirLothar, I'd be happy to help! 

 

Where are you when you try to locate your Paper files: on the paper.dropbox.com site, or when you visit dropbox.com? 

 

Any screenshots will be helpful, so I can have visual.

 

Keep me posted!

  • SirLothar's avatar
    SirLothar
    Helpful | Level 5
    3 years ago

    Hi Megan,

     

    Well... apparently I've been migrated to the 2020 Paper Design...   (even though it's 2023!) which looks remarkably like an old Windows 3.1 folder interface...  which looks awful and makes me want to switch to something else.  

     

    Where have all the left hand files gone for example?

    Where have all the left hand files gone

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey SirLothar, sorry to jump in, but can you navigate to the menu button on the upper left or your page and select Paper from the options there?

       

      It should look like this:

       

       

      • SirLothar's avatar
        SirLothar
        Helpful | Level 5
        3 years ago

        Yep - and that's the page I get taken to - via the menu options you highlighted.  It seems like the whole left hand menu bar has disappeared listing folders and docs.

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