Dropbox's latest update leads to no access to Boxcryptor files. Can't copy or open them.

hi, any updates to this? I'm running into the same issue and worried about the integrity of my files

That was when things stopped working for me, after that Dropbox for Windows update.

Thank you Neal​ for your support. I'm using Boxcryptor Classic. I've removed location, re-added it and nothing changed. Advanced options in Boxcryptor Classic, while mounting the drive are:

Hi Idaho​,

Thanks for letting me know!

Can you try the following steps and let me know if this works:

1. Quit Boxcryptor 
2. Open Boxcryptor again → Settings › Locations → … › Unlink the Dropbox path.
3. Add location → choose the same Dropbox folder → when the Link location dialog appears, hit Advanced settings → check Opt-out of Cloud Files → Link.
4. Wait while Dropbox re-indexes; everything should now open normally because the files are stored locally, not as placeholders.

Let me know how you get on.

Neal​ Boxcryptor folder is marked with green "check mark" with green background, which states "Always available on this device". Still not working.

I think it thinks they are already available offline, I only get these options when I right mouse click on the desktop folder:

I tried downloading a copy of the BoxCryptor.bc folder from dropbox online but hit the issue that I can open the files but it is just gibberish since it is the encrypted version of the file.

One thing I just noticed that I didn't realize yesterday is that I have a drive mapped to the boxcryptor folder, when I try and access the files using this method (which is my normal method) I get the error "A device attached to the system is not functioning".  If I go directly to the Dropbox folder and then BoxCryptor.bc and then access the file I can open it but then it is gibberish since it is the encrypted version.

It seems whatever the update did it stopped me being able to see the decrypted versions of the file.

Hope this helps, thanks.

Hi Aernout​ Homebrew​ Idaho​,

Thanks for letting us know about this. Can you try to make the Boxcryptor files available offline inside your Dropbox folder?

See if this works and let me know how you get on. If you're still running into issues, we'll investigate further.

I just had a dropbox update this morning and now I have the same issue, no access to files in the boxcryptor folder.

Megan​  My version is now 227.4.4774

Sure. It's in polish, but it translate (roughly) to "Can't read from file or source disk".

It happened just after Dropbox update to 227.4.4774 - Dropbox reindexed files in the end of this update and Boxcryptor can't decrypt it anymore from that exact point.

I know this happened after update to 227.4.4774 because the problem occured on my desktop PC. I've suspected Windows od Dropbox update, so I started my laptop with network disconnected. I copied files from Boxcryptor to external disk (without any problems) and turn on the network. Dropbox updated to 227.4.4774 and from this point I could not access Boxcryptor data, the same way as on desktop PC.