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Forum Discussion

krista7's avatar
krista7
Helpful | Level 5
3 years ago
Solved

Editing in real time

Hi - from inside Dropbox Teams, I can access to edit all documents, however, I can not see, to edit anything in real time: if I open a doc.x and try to edit it inside Dropbox, it doesn't let me. If I...
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  • krista7's avatar
    krista7
    3 years ago

    Hi Jay - thanks for the advice. It does work in Chrome, but I don't use Chrome and everything for work is linked in my Safari so I'd prefer not to have to use a separate browser for this or using a private browser than requires a password sent to my email every time to verify it's me logging in. I will keep trying other ways, thanks.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi krista7, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!

  • krista7's avatar
    krista7
    Helpful | Level 5
    3 years ago

    Hi Jay - thanks for the advice. It does work in Chrome, but I don't use Chrome and everything for work is linked in my Safari so I'd prefer not to have to use a separate browser for this or using a private browser than requires a password sent to my email every time to verify it's me logging in. I will keep trying other ways, thanks.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      If it works in another browser, then it would mean that a setting in Safari isn't allowing the Dropbox site to work correctly. 

       

      As it's related to third party cookies, you can try to enable them using these steps.

      • krista7's avatar
        krista7
        Helpful | Level 5
        3 years ago

        I've tried all of it, it doesn't work.

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