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mikerain99's avatar
mikerain99
Explorer | Level 3
4 years ago

Email to Dropbox failed

I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
Third Party Integrations
upload
Web
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

When they are being forwarded are they coming direct from your email (i.e. in the From: name) and including the Dropbox email in the To: line?

 

I've found that unless the emails are direct To: Dropbox they fail (i.e. CC and BCC)

  • mikerain99's avatar
    mikerain99
    Explorer | Level 3
    4 years ago

    The email is TO [myspecialaddress]@addtodropbox.com.  I believe the email is FROM the original sender of the email, which in this case is [Removed as per Community Guidelines]

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi mikerain99, when the emails are forwarded, are the files in an attachment, or are they visible in the body of the email?

      • mikerain99's avatar
        mikerain99
        Explorer | Level 3
        4 years ago

        The files are in an attachment.

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