Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
mikerain99
4 years agoExplorer | Level 3
Email to Dropbox failed
I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
mikerain99
4 years agoExplorer | Level 3
The email is TO [myspecialaddress]@addtodropbox.com. I believe the email is FROM the original sender of the email, which in this case is [Removed as per Community Guidelines]
Jay
Dropbox Community Moderator
4 years agoHi mikerain99, when the emails are forwarded, are the files in an attachment, or are they visible in the body of the email?
- mikerain994 years agoExplorer | Level 3
The files are in an attachment.
- mikerain994 years agoExplorer | Level 3
When emails are sent to [myaddress]@addtodropbox.com, the attachments are saved to folder Email Attachments. But sometimes they're instead saved to folders called Email Attachments (1), (2), (3), etc. This is a problem because I have an automated process on my computer that looks for files in Email Attachments, and the files aren't there.
Does anyone know why this happens?
- Walter4 years ago
Dropbox Community Moderator
Hey mikerain99, sorry to jump in here, but would it be OK if we reach out via email to have a further look internally?
Let us know and we'll use the email address that's linked to your profile, here on our Community.
- mikerain994 years agoExplorer | Level 3
Walter, yes thanks, please do.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!