Forum Discussion

kdm's avatar
kdm
Explorer | Level 3
2 years ago

Email to Dropbox with images (.jpg, .png)

Just starting to use email to Dropbox. It seems to work for PDF files, but it will not save .jpg or .png files. Is there a specific list of file types that work with this? It would be very helpful to have image support.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi kdm, thanks for bringing this to our attention.

     

    Are you using a specific program to email the files? Are they saved as an attachment?

     

    Are you using the Mac OS or iOS Mail app?

     

    This will help me to assist further!

    • kdm's avatar
      kdm
      Explorer | Level 3
      It seems to happen from any email client. I tried the gmail iOS app and a web based outlook app. I attached the images to the emails and sent to the designated email address that was generated in my account
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Images should be allowed to be added via email. Are you certain that the images are attachments, and not images pasted in the body of the email?

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