Forum Discussion

imsharmaine20's avatar
imsharmaine20
Explorer | Level 3
3 years ago

File doesn't move over after lead conversion in Salesforce

I have a Lead with files in Dropbox, and when I convert it to Account, Opportunity, or Contact record, the file doesn't move over to the new record's Dropbox.
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there imsharmaine20, sorry to hear you're having issues with this.

 

I'm not sure if this would help, but have you consulted  this Help Center article yet?

 

Let me know and we'll take it from there. 

imsharmaine20's avatar
imsharmaine20
Explorer | Level 3
3 years ago

Hi @walter, I can't open the link you sent, it says "Not found"

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