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Forum Discussion

stephenandelo's avatar
stephenandelo
Helpful | Level 5
7 years ago
Solved

Grammarly does not work on Dropbox Google Doc

I have premium Grammarly and try to move Google Drive subscription entirely to dropbox. However, Google doc on Dropbox does not work. Please fix this! 
desktop
Third Party Integrations
  • Lusil's avatar
    Lusil
    7 years ago

    Hey peeps, 

    I just wanted to add to what Jane mentions. 

    After doing an investigation and consulting with the team, it seems that Grammarly for Chrome is being beta tested in Google Docs. 

    If you're not a Chrome user, you should still be able to upload and check your files in their online platform. 

    I hope this helps to some extent!

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey stephenandelo, thanks for taking the time to post your report on the Dropbox Community! 
 
It’s my understanding that you’re enquiring about the Dropbox & GSuite integration. Just so as to determine whether there’s a conflict between the two apps, could you walk me through the steps you’re following on your end & the results you’re getting, in order to make sure I’m following-up on the right thing? Any visual aid you included on this message would also be helpful (omitting personal info), so as to better determine what's happening; please include it in your next message if possible. 
 
Thanks in advance for the time you’re devoting to clarify matters for me; I’ll be awaiting your next message! 
stephenandelo's avatar
stephenandelo
Helpful | Level 5
7 years ago

Hi Jane, 

Yes, it's about integration Dropbox & GSuite.

in a nutshell:

- If I use Google Doc from GSuite, Grammarly works

- If I use Google Doc from Dropbox, Grammarly does not work

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Thanks for the speedy reply stephenandelo! So, it’s the browser extension that’s not working? If so, would you mind including two side-by-side screenshots (omitting personal info) of what it looks like on both websites? Please include these in your next message if that's okay with you. Thanks again for taking the time to gather a bit more info for me!
    • sondrasneed's avatar
      sondrasneed
      Explorer | Level 4
      7 years ago

      I see there was not a reply from the original poster.  I will be happy to show what it's doing, as it also doesn't work for me

      This is a Google Doc from Dropbox editor

      Screenshot 2019-08-26 12.05.20.png

      Screenshot 2019-08-26 12.08.30.png

      • stephenandelo's avatar
        stephenandelo
        Helpful | Level 5
        7 years ago

        Jane yes, I have the exact same problem with sondrasneed 

        is it because the integration is currently not supported or it's a bug?

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