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Forum Discussion
brucekaiser
1 year agoExplorer | Level 4
How can I use Dropbox Backup to backup a folder located on my machine?
The Dropbox Backup overview says:
"Dropbox Backup lets you back up any file or folder on your computer or device to the cloud. ".
But the PC backup only allows specific folders to be selected.
...
Nancy
Dropbox Community Moderator
1 year agoThanks for letting me know, Bruce! Can you also share the ticket number from your support convo? I'd like to check it as well before guiding you further.
brucekaiser
1 year agoExplorer | Level 4
Here is the ticket number: Ticket #24024539
BTW, is there a reference number for a thread in the Community chat? I have only seen URL links when someone needs to reference a past chat or some other past chat. Thanks.
- Hannah1 year ago
Dropbox Community Moderator
Hi again brucekaiser, and thanks for the ticket number.
Regarding Community threads, there are no specific reference numbers, but you can use the URL of the thread.
As for your ticket, from what I can see, you're in contact with a member of our team that specializes in issues like this.
Since that's the case, I would suggest replying back to their email, so they can assist you further on this, since they also have access to info specific to your account, which we do not.
- brucekaiser1 year agoExplorer | Level 4
Thanks for your help Hannah.
- jaycreates1 year agoNew member | Level 2
New to dropbox and want to backup specific folders, seems obviously simple for a cloud drive company, yet I'm sitting here troubleshooting this feature on day 1.
- Mark1 year ago
Super User II
jaycreates wrote:
New to dropbox and want to backup specific folders, seems obviously simple for a cloud drive company, yet I'm sitting here troubleshooting this feature on day 1.
It isnt possible to do. Sorry.
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