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dislokated's avatar
dislokated
Explorer | Level 3
3 years ago

How to view Backup folder on DropBox app?

Greetings community!

 

Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access my files on-the-go using my Dropbox iPhone app.

 

However, due to a computer issue, I needed to wipe my MacBook Pro clean and reinstall everything (including Dropbox). I enabled backup for my MacBook. However, now, it doesn't show me the MacBook folder like it used to. So I can't access my files on the go. It shows me that I have backed up my files and I am able to see them through a web browser. However, the folder representing my MacBook (backup) has stopped showing on Dropbox.

 

Is this due to some update in how backups work now for Dropbox on Mac? How do I get the backup folder to start showing up on Dropbox again.

 

Thanks!

26 Replies

Replies have been turned off for this discussion
  • paoloa's avatar
    paoloa
    New member | Level 2
    2 years ago

    I've updated backup software and got into the same problem. Any news on reverting the backup folder visibility?

  • Tim 's avatar
    Tim
    New member | Level 2
    2 years ago

    I'm late to the parrty, but just realized that I could not find any of the files saved on my iMac via the Dropbox app. Everything worked prior, now it's just gone, and I have to access it through the browser. Is this a joke? Is there not a way to toggle this feature? So basically I have to drag everything from my desktop to a folder, then continue to save that way? And the folder has to be a Dropbox Folder. I have no idea who signed off on this idea, but its implementation is terrible. And please don't call it an "experience." It's an unwanted change.

  • ara1's avatar
    ara1
    New member | Level 2
    12 months ago

    Hidbox_ please change this. This is a bad idea. It feels like a deal breaker. Why would I pay all this money to not be able to access my “backup” files on mobile? I hope it changes soon. Otherwise I’m sure many of us will look for alternatives (particularly given the interface is already not top of the class). 

  • JJ2024's avatar
    JJ2024
    New member | Level 1
    11 months ago

    dbox_This is ridiculous. I just had to re-create a new account and spent over a month uploading almost 2TB of backup files. Then I spent longer organizing some additional folders I added. I was so excited once it finished. Now I’m just realizing you took away the only feature that made your app worthwhile.

    Has anyone found a useful alternative yet? I was just about to pay for a yearlong subscription. I’ve been using it for 6 years.

  • Briskola's avatar
    Briskola
    Collaborator | Level 8
    6 months ago

    Please write here alternatives to db backup if someone can find them, thanks

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