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Forum Discussion

KathyMc4's avatar
KathyMc4
Helpful | Level 5
9 months ago

I can no longer open my Microsoft files via my Android mobile app. They throw all sorts of errors.

Please help, I am in a HUGE panic. As of this morning, my Android Microsoft mobile apps no longer open my more than 1000 Dropbox files. I cannot save a newly created Microsoft file to Dropbox either....
Error Messages
Microsoft
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Thanks for the links, Kathy!

I removed them to avoid unnecessary traffic on your account, since this is a public forum and posted the screenshots for our convenience.

Can you let me know if you're able to open and edit your Office files in your account on dropbox.com?

KathyMc4's avatar
KathyMc4
Helpful | Level 5
9 months ago

I can open, but not edit

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