Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

AndreaOB's avatar
AndreaOB
Explorer | Level 3
4 years ago

I cannot upload Word or PowerPoint files to Dropbox

Hello,   I wondered if someone had any advice please?    All of a sudden, I can't seem to upload any Word or Power Point documents onto Dropbox. It has just stopped working. Excel files seem ...
Microsoft Office
sync
Third Party Integrations
upload
neilrobertson23's avatar
neilrobertson23
New member | Level 2
4 years ago

If you can't upload photos and videos to Dropbox, check how much of your space you're using. Maybe the files you're trying to upload put your account over quota. Then ensure your connection is stable and temporarily disable other cloud apps, as well as your security tools.

AndreaOB's avatar
AndreaOB
Explorer | Level 3
4 years ago

Thank you very much for this, I'll give it a go! 

Andrea

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!