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Forum Discussion

jolberding's avatar
jolberding
Explorer | Level 4
2 years ago

I can't see the top level folder in Adobe after the latest Dropbox team update

Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Wi...
desktop
dropbox business
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting on our forum today, jolberding! 

 

Can you send me a couple of screenshots of what you see while using the Adobe + Dropbox integration (when it comes to seeing the top lever folder and your Dropbox’s name)? That'll help me look into this further.

 

Ping me, when you’re ready.

benX's avatar
benX
New member | Level 2
2 years ago
Hi Nancy - any update on this issue? Same exact problem here on a brand new Samsung tablet that I bought primarily to do this exact thing - handwrite on PDFs stored in Dropbox. It seems like this would be an ideal solution but I can't access any of my files, because my business's entire file system is at the top level of our Dropbox account. The top level is completely inaccessible.

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