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vava14's avatar
vava14
Explorer | Level 4
5 months ago
Solved

I can't upload photos from my Android mobile app to other websites anymore.

Hey, I have Samsung Galaxy S22 and after the newest upgrade i am having trouble with dropbox.  It used to allow me to upload pictures to websites but not anymore.  When i click on the upload ...
Mobile
Third Party Integrations
upload
  • vava14's avatar
    vava14
    5 months ago

    Hi, thank you for the reply.

    The problen was with the browser. Ecosia doesn't allow me to upload from dropbox while google chrome does.

    But since i have been using ecosia and didn't think about switching it to google, i thought the problem was with dropbox. 

    Thank you for replying.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi vava14, and thanks for posting on our Community today. 

Can you provide some examples of websites to which you can no longer upload photos directly from your Dropbox account? Feel free to send me a screenshot of what you’re seeing at the moment, too.

To be honest, this doesn’t sound directly related to Dropbox itself, since it has to do with third-party websites/services. However, I’d like us to gather more info first and see if there’s something we can offer on our end. 

Let me know once you have more info.

vava14's avatar
vava14
Explorer | Level 4
5 months ago

Hi, thank you for the reply.

The problen was with the browser. Ecosia doesn't allow me to upload from dropbox while google chrome does.

But since i have been using ecosia and didn't think about switching it to google, i thought the problem was with dropbox. 

Thank you for replying.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    I'm glad you could figure this out, vava14, and that everything's back to normal now!

    I'll be here, in case you need something else.

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there vava14​ and welcome to the Dropbox Community. I’m really glad to hear things are working again and thanks so much for circling back to share that update. It’s always helpful for others who might run into the same issue.

    I’m Theresa 👩‍💻, one of the Community Managers here. I love popping into conversations like this or starting new ones across the Community. Since you’re using Dropbox on Android, I’d love to know is there a feature you find especially useful for managing or sharing your photos?

    Looking forward to hearing more,

    T😸 (Dropbox Community Manager)

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