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Forum Discussion

ken l.19's avatar
ken l.19
Helpful | Level 6
5 years ago

Ohh I see now.  The blue one has always worked for me and still does.  It is way more cumbersome than the grey one though!  You have to navigate through all the folders to get where you want for EACH file.  Can't search for folders or files and no "recent" list, etc.  Overall, the grey one has a lot more functionality...if it would work!

 

I have been (and still am) a HUGE dropbox fan!  Really wish someone could figure out why the grey one doesn't want to connect.

 

Thanks

LordRugby's avatar
LordRugby
Helpful | Level 6
5 years ago

Agree not having a search doesnt make it practbale . I wish they sort it out!

  • Smokey Bluntson's avatar
    Smokey Bluntson
    Helpful | Level 6
    5 years ago

    Iliana-DBX ken l.19 LordRugby 

     

    I agree, the gray dropbox Icon is superior to the blue version, it should be 

    fixed as the extension is truly broken. 


    In other news, the "Advanced Tech" told me over email that the engineering

    team is aware of this issue and is working on it. They took nearly 3 days to 

    even make initial contact with me so dont hold your breath guys. 


    It's a shame that this is how they treat their paying customers. 

    • codina's avatar
      codina
      Helpful | Level 5
      5 years ago

      I agree, the "blue" (Dropbox for Gmail Add-on) version is really cumbersome:

       

      - No Recent files tab

      - Selection of multiple files is not allowed

      - No search capabilities

       

      Please bring back the "gray" one (Add file using Dropbox)

       

      Sincerely

       

      A paying customer for over 8 years

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