Forum Discussion

kpatrick's avatar
kpatrick
Explorer | Level 3
7 years ago
Solved

I-Pad/DropBox/Adobe not Connecting

Hi DropBox Community, Here's what's going on... I have an i-Pad running on iOS 13.1. When I try to open .pdf files in DropBox with Adobe, i.e "Open with Adobe Acrobat Reader," I keep getting a no...
Mobile
Third Party Integrations
  • Rich's avatar
    Rich
    7 years ago

    In the Adobe app, tap Files at the bottom. At the top left you'll see Locations. Tap that and you'll see an option for Dropbox. Tap it to sign in. If you're already signed in, swipe left on Dropbox and you'll see an option to sign out.

kpatrick's avatar
kpatrick
Explorer | Level 3
6 years ago

Hi Lusil, 

 

Thanks for the suggestion, I tried it, but am having the same issues with it. 

 

Hope all is well for you. 

 

Kindly yours, 

-Kevin

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for getting back to me and sorry for the late reply, kpatrick. 

 

You could also try toggling the connection between the Dropbox mobile app and your iOS's File app in case that does the trick. 

 

If it doesn't though, I'd recommend getting in touch with Adobe as they may have more info on the matter. 

 

In any case, keep me in the loop - thanks! 

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