Forum Discussion

kpatrick's avatar
kpatrick
Explorer | Level 3
7 years ago
Solved

I-Pad/DropBox/Adobe not Connecting

Hi DropBox Community, Here's what's going on... I have an i-Pad running on iOS 13.1. When I try to open .pdf files in DropBox with Adobe, i.e "Open with Adobe Acrobat Reader," I keep getting a no...
Mobile
Third Party Integrations
  • Rich's avatar
    Rich
    7 years ago

    In the Adobe app, tap Files at the bottom. At the top left you'll see Locations. Tap that and you'll see an option for Dropbox. Tap it to sign in. If you're already signed in, swipe left on Dropbox and you'll see an option to sign out.

tllsyd's avatar
tllsyd
New member | Level 2
6 years ago

Worked for me. Many thanks.

2045E's avatar
2045E
New member | Level 2
6 years ago

What worked? I have this issue. I've disconnected, reconnected and deleted and reinstalled both apps. No joy. 

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey there 2045E, thanks for joining the discussion!

     

    Can you just let me know which version of the Dropbox app you have installed and your current iOS version?

     

    Also, does this occur for all of your PDF files or only specific ones?

     

    If you can, please provide me with a brief step-by-step of the actions that you're taking when you get this error if it differs at from what the OP described.

     

    Cheers!

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