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I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are...
Hi everyone!
Quick update:
The data transfer was successful. I deleted the old data, and now everything is working again with Lightroom - the error message about synchronization issues is gone.
Thank you very much for the help and have a great weekend.
Best regards,
Carina
Hi Jay!
Thanks for the quick response. Unfortunately, I am not very technically skilled, so I have a few more questions:
Do I just need to log out and log back in, or do I need to uninstall the app as well? And which version should I reinstall?
What do I need to pay attention to so that I don't end up in the CloudStorage folder again?
Thanks in advance for your help!
Many greetings
Carina
Jay
Dropbox Community Moderator
Dropbox Community ModeratorYou don't need to uninstall the app, all you need to do it is sign out of the account in the desktop app, and then sign back in using the steps linked in my previous post.
This should revert the desktop app to the old Dropbox folder location.
Hi,
I have now logged out of my Dropbox and logged back in.
Dropbox is still located in Library - CloudStorage.What went wrong?
Additional information:
In the settings, under synchronization, the storage location of the Dropbox folder shows the info: In this version of macOS, Dropbox folders are stored in a predetermined location.
Best regards,
CarinaEdit:
I found the settings during the installation where I can choose my own storage location.
It is now back under User-my-Dropbox.There is still the Library folder on my Mac and it includes Dropbox.
When I click on it, it says: This Dropbox folder is not linked.Can this folder be deleted, or will it cause problems?
I don't want to delete all the data in Dropbox and then not be able to access it.
I hope you understand my concern.- Nancy
Hey Carina, hope it’s alright if I jump in.
What’s the syncing status of your Dropbox app now? Is it up to date?
If you open your Dropbox folder under the new location (under “Users”), do you see all your Dropbox files along with syncing icons next to them?
I’d like to make sure everything’s syncing properly before taking any actions on the previous Dropbox folder.
Hi everyone!
Quick update:
The data transfer was successful. I deleted the old data, and now everything is working again with Lightroom - the error message about synchronization issues is gone.
Thank you very much for the help and have a great weekend.
Best regards,
Carina
