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IOS 14 has messed up file integration with Dropbox - Content Unavailable
Was working fine with the last ios update 13. Upgraded to ios 14 yesterday. The Dropbox shows up as an available option in Chrome to pull files from. However in the display it says "Content Unavai...
Thank you for your assistance.
Figured I would give you an update. Upgrading to ios 14.1 has fixed the issue.
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorThanks for those screenshots ProHome!
Out of curiosity, if you navigate to the Files app and download one of the files from Dropbox locally (by tapping on the file), are you then able to see it when choosing to upload the file to the website?
Otherwise, are you only able to choose files stored locally on your device, from the On My iPad section?
Nothing ever shows up. I'm not able to upload anything to it either in Files.
Now checking again, Files is not showing me anything from any of the folder areas currently??
I think ios 14.0.1 has issues.
- Daphne
Thanks for the update ProHome.
Can you try disabling Dropbox as a location within the Files app, rebooting your device, and then re-enabling it?
You can do this from the Files app by tapping the "..." option in the top right of the left panel, and then toggling off/on the option next to Dropbox.
- I’m on iOS 14.2 and having the same issue. Disabling Dropbox from the iOS files app and restarting my device worked for me. Thank you!
- Daphne
Thanks for sharing this with us here Pearly King!
I'm sure this will be helpful for others following the thread.
Wishing you a great rest of your week!
Did not work.
I shut them off, rebooted ipad and reset them. Still same error.
I tried this on my home ipad ios 14.0.1 and the file location for dropbox worked. So wonder if it is JAMF being in charge of the updates on our work ipads keeping something from configuring correctly now? Just weird that it worked fine under the last 13 ios update?
- Daphne
Hmmm, it is strange indeed ProHome.
Since it's just on this device, and with both Dropbox and Google Drive, I would suggest reaching out to Apple Support to see if they can shed any light on this.
I did try and replicate this on my side, but didn't receive the same error.
Sorry that I can't be of much more help with this, but please let me know if you reach out to Apple and get some further info from their side.
Thanks!
Thank you for your assistance.
Figured I would give you an update. Upgrading to ios 14.1 has fixed the issue.
