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ProHome's avatar
ProHome
Helpful | Level 6
6 years ago
Solved

IOS 14 has messed up file integration with Dropbox - Content Unavailable

Was working fine with the last ios update 13.  Upgraded to ios 14 yesterday.  The Dropbox shows up as an available option in Chrome to pull files from.  However in the display it says "Content Unavai...
Mobile
Third Party Integrations
  • ProHome's avatar
    ProHome
    6 years ago

    Thank you for your assistance.

     

    Figured I would give you an update.  Upgrading to ios 14.1 has fixed the issue.

ProHome's avatar
ProHome
Helpful | Level 6
6 years ago

Nothing ever shows up.  I'm not able to upload anything to it either in Files.

 

Now checking again, Files is not showing me anything from any of the folder areas currently??

 

I think ios 14.0.1 has issues.

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the update ProHome.

 

Can you try disabling Dropbox as a location within the Files app, rebooting your device, and then re-enabling it?

 

You can do this from the Files app by tapping the "..." option in the top right of the left panel, and then toggling off/on the option next to Dropbox.

  • Pearly King's avatar
    Pearly King
    Explorer | Level 4
    6 years ago
    I’m on iOS 14.2 and having the same issue. Disabling Dropbox from the iOS files app and restarting my device worked for me. Thank you!
    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Thanks for sharing this with us here Pearly King!

       

      I'm sure this will be helpful for others following the thread.

       

      Wishing you a great rest of your week!

      • Leroy Liu's avatar
        Leroy Liu
        New member | Level 2
        5 years ago

        I'm using Dropbox v218.2 on iOS 14.2 and having the same issue today. Disabled connection in the Files app and restart my iPhone worked for me.

         

        I guess that after a failed connection is caused, regardless of the network or other reasons, the issue may persist. Because there was a problem with my network at the beginning, it didn't work.

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