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CarlosC1515's avatar
CarlosC1515
New member | Level 1
12 months ago

Missing name and email address columns from CSV file when bulk sending.

Hi, I'm trying to do a bulk send, but when I upload the CSV file it says:  Missing required column: Employee name Missing required column: Employee email_address   But I already have that 2...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Thanks for posting about this on our forum, CarlosC1515.

If you haven't already, can you please take a look at this Help Center article? 

If you’re still having the same issue after that, I’d like a screenshot of the error you’re getting and a screenshot of the headers in your CSV file (please make sure to mask the rest of the data showing in it). 

Keep me in the loop for any updates.

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