Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Ilanga Eyewear
2 years agoExplorer | Level 4
My Excel formulas don't show properly on Dropbox.
My team and I work on a shared excel spreadsheet on dropbox.
Recently we have had the issue that our formulas do not want to pull through correctly.
The formula's solution only loads in when my the page is refreshed.
Can someone please advise on how to fix this?
14 Replies
- Nancy2 years ago
Dropbox Community Moderator
Hey Ilanga Eyewear! Thanks for posting here today.
Does this happen at Excel for the web on www.dropbox.com or while you edit your Excel files via the desktop app instead?
Can you send me a screenshot of what you see on your end before refreshing the page and after? Feel free to hide any other data that may be showing.
Ping me when you’re ready.
- Ilanga Eyewear2 years agoExplorer | Level 4
It happens on Excel for web.
- Nancy2 years ago
Dropbox Community Moderator
Thanks for the clarification! Is this something you experience on a different browser or via incognito window?
- Ilanga Eyewear2 years agoExplorer | Level 4
I experience this on Chrome, I do not make use of the incognito window.
- Hannah2 years ago
Dropbox Community Moderator
Hey Ilanga Eyewear, would you mind trying from a different browser or incognito, to see if you get a different behavior?
- Ilanga Eyewear2 years agoExplorer | Level 4
I tried running it in a different browser, as well as running it in incognito mode... nothing is working. Do you possibly have any other suggestions?
- Hannah2 years ago
Dropbox Community Moderator
Thanks for the update here, Ilanga Eyewear.
I see a screenshot that you posted above; is that what you see before or after you refresh the page?
And can you send us a screenshot of the other behavior you see?
- Ilanga Eyewear2 years agoExplorer | Level 4
That is what is seen before I refresh the page, so the formula does not immediately or automatically pull through/ solve itself.
- Megan2 years ago
Dropbox Community Moderator
Just to double check with you Ilanga Eyewear, is everything working the way they should now?
- Ilanga Eyewear2 years agoExplorer | Level 4
My dropbox is still not solving my formulas the way it should... I have tried all your suggestions..
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!