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NS2022's avatar
NS2022
Explorer | Level 3
4 years ago

Official Dropbox for Outlook Add-In

Two major issues I'm encountering with this add-in:   1. I get a "Failed to share file attachments." error when attempting to use the "Share files" button to select a file to attach when composin...
Microsoft Office
Third Party Integrations
NS2022's avatar
NS2022
Explorer | Level 3
4 years ago

Just saw where to upload directly to the post. Let me know if this helps Megan.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi NS2022, most likely it's due to the files being in a Team folder. Do you know if the team admin has enabled sharing from the Dropbox Business team?

  • NS2022's avatar
    NS2022
    Explorer | Level 3
    4 years ago

    Hey Jay I actually manage this account for a client and have access to the admin console. I've gone through the Team Folder permissions pretty thoroughly but no restrictions on sharing outside of the organization seem to be in place. It's always possible I've missed something, but nothing stood out as being misconfigured even on the 3rd Party Integrations Permissions.

     

    Nothing is restricted as far as I can tell.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Thanks for the info, I'd recommend getting in contact with the support team directly for further assistance.

      • NS2022's avatar
        NS2022
        Explorer | Level 3
        4 years ago

        Thanks Jay,

         

        They informed me there is no fix for the issue and the response seemed to imply there is no intention of Devs taking this up. I feel like Microsoft didn't have to push me to SharePoint, all they had to do was wait for Dropbox to abandon their business product.

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