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NS2022's avatar
NS2022
Explorer | Level 3
4 years ago

Official Dropbox for Outlook Add-In

Two major issues I'm encountering with this add-in:

 

1. I get a "Failed to share file attachments." error when attempting to use the "Share files" button to select a file to attach when composing a new email. I can attach from my personal Dropbox just fine, but when browsing to the Dropbox for Teams folder and attempting to attach a file in it, I get that error.

 

2. I have to sign in to Dropbox every time I want to utilize this add-in. Shouldn't it retain my login session info?

 

Any ideas on either issue are appriciated!

Microsoft Office
Third Party Integrations

13 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi pinionking, let's look into this! 

     

    As a first thing, what is your Dropbox plan? Are you part of a Business team?

     

    If so, have you checked with your Team admin about this? 

     

    Let me know. 

  • J_16's avatar
    J_16
    New member | Level 2
    3 years ago

    I am working on a project that receives multiple regular daily emails with attachments (MS Outlook).  I want specific attachments that are received by our Doc Control to automatically save to project dropbox folders.

     

    When i go to do this in Power Automate, i can only see my personal dropbox folders.  I am an admin on our dropbox for business account, but the project folder is not visible.  What is going on here? Having this automated would save hours across our projects.  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago
    Apologies for the belated reply here, J_16. 
     
    To save email attachments to your Dropbox account directly, you’ll need to follow these steps. 
     
    Are you able to see all of your Dropbox folders now?

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