Forum Discussion

Luc_W's avatar
Luc_W
Helpful | Level 5
8 years ago
Solved

"Open with" option missing

I'm using the Dropbox app in a Pixelbook, and until today, I used to be able to open pdf files using Xodo Docs by clicking on the three vertical dots on the right of the file names.  For some reason,...
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Third Party Integrations
  • rodrigo_dbx's avatar
    rodrigo_dbx
    8 years ago

    Hi Luc_W,

     

    While we figure out why the option went away, you should be still be able to Open With from the document Preview.

     

    1) Tap/click on the PDF that you want to open with. (You should see a preview of the first page).

    2) On the bottom you should see the Open With button that looks like this below:

     

    Hope that helps in the meantime!

     

    Rodrigo

     

     

     

     

  • Lucio's avatar
    Lucio
    8 years ago
    Hello,
     
    We have decided to add the "Open With" action back to the action sheet from file browse screens, and then from the preview screens on Android. This will be included within the next couple stable releases of the Dropbox mobile app that should be available within the following few of weeks.
     
    Sorry for any inconvenience this caused.
Vernon's avatar
Vernon
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hi Luc_W and greig2000uk,

 

Our engineers are working on it so as to get to a solution as soon as possible.

 

We'll keep you guys posted!

 

Thanks a lot for your patience and cooperation on this. Cheers!

soloct46's avatar
soloct46
Explorer | Level 3
8 years ago

Did your engineers find a solution?

  • jay h.5's avatar
    jay h.5
    Helpful | Level 6
    8 years ago

    This topic should not be shown as "solved." The problem is unremedied. The clunky word-around is just that: clunky.

     

    And it's not the way that Open With worked, and allowed the default application to be set and honored, for years.

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