Forum Discussion

nds999's avatar
nds999
New member | Level 2
2 years ago

Recent issue: Office for the web isn't supported on this browser

I am having this issue now-things were fine a week ago. Safari, MacBook air and on my iMac. Dropbox support ran me through the usual- clear cache, allow cookies, turn of tracking, etc. And I reinstalled MacOS all with no avail. I noticed this string from 2020 and wonder if anyone has the answer.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hi nds999, and thanks for posting on our forum about this. 

     

    Did you also try accessing Office for the web via a different web browser, like Firefox or Google Chrome, and it didn’t make any difference? 

     

    Also, if you’ve been in touch with our support team, do you have a ticket number that you can send over? I’d like to check it, as well.

     

    Keep me posted for any updates!

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