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BigBlueBall's avatar
BigBlueBall
New member | Level 2
2 years ago
Solved

Some Powerpoint Files not Saving using Office Online

Hi,   I have a Dropbox 2TB account user who is sharing their files with some users so they can edit the files and save them in the web using the Office 365 integration. The users have noticed that ...
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Microsoft
Third Party Integrations
  • BigBlueBall's avatar
    BigBlueBall
    2 years ago

    I'm not sure. As i say, if i create a new file it's fine. The other files that had the issue got replaced so i can't check on that anymore. Anyway, i've decided to just get the users to use the client and open directly (and update) in powerpoint client as this works fine for the particular problem file that i've been mainly talking about. Thanks.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Does this happen with a small files as well BigBlueBall?

 

Could you try with a sample small file and let us know how it goes? 

BigBlueBall's avatar
BigBlueBall
New member | Level 2
2 years ago

I'm not sure. As i say, if i create a new file it's fine. The other files that had the issue got replaced so i can't check on that anymore. Anyway, i've decided to just get the users to use the client and open directly (and update) in powerpoint client as this works fine for the particular problem file that i've been mainly talking about. Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries BigBlueBall - let us know if anything else comes up! 

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