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Forum Discussion

dstaines's avatar
dstaines
Helpful | Level 5
2 years ago

Team folders in Power Automate have stopped working after 20/04/2024 upgrade

Since the upgrade to Dropbox on the 20/04/2024 we have encountered a number of issues with apps and programs that utilise Dropbox. Rather than confusing the issue, the first of these relates to Micro...
dropbox business
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi dstaines, and welcome to our forum!

 

First off, can you clarify what type of Dropbox upgrade you had on the 04/20? Did you upgrade your Dropbox account to Business perhaps or did you have another type of update? If the latter, and you’ve received an email about it, can you attach a screenshot of it here? 

 

Other than that, I’d like two more screenshots; one of what you see in your local Dropbox folder (feel free to mask any filenames with sensitive info), and one more of what you see when opening the third-party app(s). 

 

Ping me when you’re ready.

  • dstaines's avatar
    dstaines
    Helpful | Level 5
    2 years ago

    Hi Nancy,

     

    Sorry, I probably used the wrong term with upgrade. There was a Dropbox update rolled out that weekend, which made some significant changes. This was automatic and not an 'Upgrade'. Since then, we have come across more and more issues like this. I have attached a screenshot from my desktop which shows my personal folder and the team folders have been highlighted in yellow. When I try to create a flow in power automate, it automatically shows the folders in my personal folder and not the team folders?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for updating me here, dstaines! 

       

      In your second screenshot, I see a filepath Dropbox > Dropbox, and the first one seems to be a hyperlink. If you click on it, are you able to select your team folders perhaps?

      • dstaines's avatar
        dstaines
        Helpful | Level 5
        2 years ago

        Unfortunately not, the first Dropbox just goes into the second Dropbox showing my personal folders only

         

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